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Best Practices Forum

WORKING TOGETHER TO IMPROVE HEALTHCARE

Opening Remarks

Mark Masselli, President/CEO of Community Health Center, Inc.

Margaret Flinter, APRN, MSN, FAANP, PhD, Senior Vice President and Clinical Director of Community Health Center, Inc.

Click the videos below to watch each segment from the forum.


SESSION 1:

Bringing the Social Media Revolution to Health Care: The Practice, Promises and Pitfalls

Lee Aase, Director, the Mayo Clinic Center for Social Media

Session 1 PDF

Session 1 Presentation Video

Session 1 Discussion Video


SESSION 2:

The Evolution of Online Medical Forums and Personal Health Records - How MedHelp Has Pioneered Mobile Healthcare

John de Souza, President and CEO, MedHelp

Session 2 Presentation Video

Session 2 Discussion Video


SESSION 3:

The Best Preparation for Worst Case Scenarios: Handling RIF (Reduction In Force) with Grace and Elegance

Lisa Savage, Director of Human Resources, Yakima Valley Farm Workers Clinic

Lisa Savage: Session 3 PDF

David Landsberg, Vice President of Human Resources, Community Health Center, Inc.

David Landsberg: Session 3 PDF

Session 3 Presentation Video

Session 3 Discussion Video


SESSION 4:

Improving Health Care Systems with Improvement Science and the Art and Science of Coaching

Marjorie Godfrey, MS, RN, Co-Director, The Clinical Microsystem Resource Group, Instructor, The Dartmouth Institute for Health Policy and Clinical Practice

Session 4 PDF

Session 4 Presentation Video

Session 4 Discussion Video


SESSION 5:

The Process of Transformation, Learning from the Best: GE's Approach to Quality Improvement; the Change Acceleration Process

Keven Carpenter, Quality Leader, GE Capital, Americas

Session 5 PDF

Session 5 Presentation Video

Session 5 Discussion Video


SESSION 6:

Accountable Care Organizations, A Model for Transformation? Perspective from Waianae Coast Comprehensive Health Center and AtlantiCare

Richard Bettini, President and CEO, Waianae Coast Comprehensive Health Center

Richard Bettini: Session 6 PDF

Katherine Schneider, MD, Senior Vice President, Health Engagement, AtlantiCare

Katherine Schneider: Session 6 PDF

Session 6 Presentation Video

Session 6 Discussion Video


SESSION 7:

Employee Wellness Programs: Encouraging Healthy Behaviors, Promoting Healthier Workplaces and Improving Productivity

Dan Cave, President and CEO, Nurtur

Session 7 PDF

Session 7 Presentation Video

Session 7 Discussion Video