Community Health Center, Inc. and its Board of Directors are committed to advancing the value of clinical excellence across the organization. We acknowledge, embrace, and value the individual uniqueness of all our patients, employees, students, and external partners. MWHS strives to foster a culture of equity that recognizes and respects the diverse experiences and contributions of each member of our community. We prohibit discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, or sexual orientation.
Our commitment is reflected in the high-quality health care we provide to our patients, our dedication to fostering an inclusive and supportive environment for our employees, the enriching learning experiences we create for our students, and our focus on equitable and inclusive policies and practices throughout the organization.
For more information or to offer feedback about the content on this page, please contact Chief Clinical Excellence Officer Dr. Karoline Oliveira.
CHC’s Office of Clinical Excellence Advisory Council is a taskforce comprised of a diverse representation of employees from across the organization. The Council is charged to convene regularly to present, review, and promote policies and practices in support of clinical excellence across the organization.
Community Health Center Inc.’s Bias Incident Response Team (BIRT) responds to bias-related incidents involving employees, patients and external partners. We define a bias incident as any behavior or act (verbal, written, or physical) which is directed against or targets an individual or a group of people based on perceived or actual characteristics such as race, ethnicity, socioeconomic status, religious affiliation, sex, marital status, sexual orientation, disability, veteran status, or age.
The Bias Incident Response Team consists of staff representing a cross section of the organization. The purpose of BIRT is to provide support to affected individuals by creating a space to share their experience(s) with the expectation of having their concern reviewed and addressed appropriately. While the team does not have any disciplinary authority, the BIRT is committed to making recommendations to leadership for resolution, monitoring frequency of incidents and maintaining relevant data.
While on CHC property, or at a CHC sponsored event, if you observe or experience an act of discrimination, harassment or hate based on, but not limited to, race, ethnicity, socioeconomic status, religious affiliation, sex, marital status, sexual orientation, disability, veteran status, or age, we encourage you to submit a bias incident report form.
Reporting is not restricted to offenses by or against employees. Reporting is also important if you witness bias treatment towards or by our patients, vendors or visitors at any of our health centers or events.
Once your report has been received, members of the BIRT will review it and take appropriate actions to address your concern. When contact information is provided, the BIRT will connect you with appropriate resources. You may submit a report without contact information. However, if you would like to speak with a member of the team directly, you are encouraged to include your preferred forms of contact.