Here at CHC we want to make your experience as our patient as easy and enjoyable as possible. We offer several helpful, easy-to-use tools to help you get the most out of your patient experience.
Check-in kiosk
Long line at the front desk? No worries! After your first visit with CHC you can use one of the check-in kiosks located in any of our lobbies. The kiosk informs our staff of your arrival without having to wait in line. You can also pay bills (with a debit or credit card), fill out annual forms, and sign up for text message reminders.
Text Message Reminders
We know life can get busy and remembering every scheduled appointment can be hard. That is why we offer text message reminders! Receive appointment reminders and/or health tips through our CHC texting system. To sign up, talk to your friendly Patient Services Associate (PSA) or check the “I wish to receive text messages about my healthcare” button on the kiosk under the “Consent to treat via text message” prompt.
Patient Portal
Our patient portal, myCHC, gives you 24/7 access to your medical records, appointment history, test results, and more!
myCHC is a secure way to talk to your provider, request referrals, see upcoming appointments, and see a summary of your visit. Our providers keep your information up-to-date so you can access it anytime.
You can also download the healow app right to your phone.
Use the portal to:
- Access your personal health records
- Request medication refills
- View lab results
- Message your provider
- Request referrals to specialists & hospitals
- View past and future appointments
Through our patient portal you can also use Open Notes to take more control over your healthcare. Once registered as a portal user you can ask for your appointment notes and read them before and after visits. Open Notes include information that was shared during your visit as well as your provider’s thoughts about your diagnosis and treatment. These notes can help you make more informed decisions and ask the right questions about your healthcare.
Language Service Associates (LSA)
We have a lot of patients who speak a lot of different languages. While many of our providers are bi- or multi-lingual, no one can speak every language! In order to make sure all of our patients understand everything taking place at their appointments, we offer translation services for most languages.
For our patients who are hearing impaired, each site has a sign language laptop. If you prefer an interpreter, one can always be provided with advanced notice.