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Community Health Center, Inc. Meeting Kids’ Behavioral Health Needs at Home Via Newly-Launched Telehealth Platform During COVID-19 State of Emergency

CONTACT: Marianne O’Hare             

860.655.5464 (mobile)

Middletown, Conn: March 31st, 2020: In response to the order that children across Connecticut be kept home during the COVID-19 State of Emergency, the School Based Health Services branch of Community Health Center, Inc. (CHC) has expanded its medical and behavioral health services to a telehealth platform, so that thousands of children already being treated in school-based clinics across the state can continue to see their behavioral providers at home via phone or video visits. CHC currently serves nearly 20 thousand children at 176 unique school based health facilities around the state, providing medical, behavioral and dental health services to students. Of that number, more than 5,000 children receive behavioral health services with a trusted provider right in their schools.

In the first week of telehealth operations, behavioral health providers reached more than 18-hundred students, with 776 visits being done by video, and 1,043 via phone, giving these children direct access to their trusted clinicians at this confusing and stress-inducing time. The initial response from the children and their families has been highly favorable.

There is mounting data that proves tele-behavioral health visits are just as good, or even better in some cases than in-person visits. Clinicians can get a sense of what’s happening in the home environment, giving them a better context to address each unique student’s personal needs. Clinicians are available to the children and their families 7 days a week on this platform, which makes it convenient for families as well.

CHC’s School Based Health Services is continuing to accept new patients if they are already enrolled at a school where these services are currently provided. They can be reached online at www.SBHC1.com – through the electronic enrollment platform.

About Community Health Center, Inc.
Founded in 1972, with offices in California, Colorado and Connecticut, Community Health Center, Inc. is transforming healthcare nationally. CHC provides medical, dental and behavioral care to 150,000 patients, many uninsured and underserved, at more than 200 locations in Connecticut and is recognized as a Level 3 Patient-Centered Medical Home by NCQA and a Primary Care Medical Home by The Joint Commission. Healthcare providers in more than 40 states participate in CHC’s telehealth, training, and workforce development programs, improving patient care across the county. For more information, visit www.chc1.com.