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Dental Patients | Coronavirus Information | Resources

A note for patients coming to our sites:

Only the patient (and if the patient is a minor, the patient’s parent/guardian) will be allowed into the building for an appointment. Please call us if you have a fever or cough. These steps are for everyone’s health and safety – thank you for your understanding!

A note about updates to billing:

At the start of the COVID-19 pandemic, our Board of Directors decided to temporarily stop sending bills to patients who pay out of pocket for their care, understanding that jobs, income, and insurance were all very unstable because of the emergency shut-down rules. As of July 1, we will be sending bills to all patients again. Many of our patients qualify for a “sliding fee scale” discount, which is based on income and family size. If your insurance, income or family size has changed, or if you think you may need help affording your care, call us and we can help!

Telehealth is Here

We are offering telehealth appointments. You can meet with your CHC provider face to face using your cell phone or tablet, so you can stay home and avoid a trip to our locations. Get ready today by downloading the Zoom Cloud Meetings app to your smart phone or tablet.

Dental Patients

Dear CHC Dental Patient:

In an effort to support national efforts to fight the COVID- 19 pandemic, our practice is taking the following steps to help assure your health and well-being and that of our community:

  • We are following directives from the Centers for Disease Control and Prevention (CDC) as a way to limit patient and staff exposure to this virus.
  • Your health, and the health of our dedicated staff, matters to us, so going forward we will suspend all non-emergency care for three weeks.
  • Patients will be seen only for urgent and emergency dental needs.

Once we have been advised to resume normal dental operations, we will look forward to contacting you and getting you in for a routine appointment. If you are already scheduled for an urgent issue, we will contact you the day before your appointment to discuss your health status, health screening protocols and confirm whether the appointment should be kept. Of course, please call us right away if you have a dental emergency or need immediate care.

The safety and well-being of our patients continues to be our primary concern. We will continue to monitor the status of COVID-19 nationally and within our community and keep you up-to-date regarding our plans to reopen for business as usual. I urge you to contact us if you have any questions or concerns. We can be reached by phone at (860) 347-6971 and will respond as soon as we can.

Don’t let good oral health get lost in the changes to your routine! Make sure you brush your teeth and your child’s teeth two times a day with fluoridated toothpaste. In between meals, drink water instead of sugary drinks or sodas. Limit snacking, especially sugary treats. And get in touch with us with any questions!


The health and safety of you, your family, and our community are our number one priority. As we all take steps to prepare for, prevent, and manage COVID-19, stay tuned to this page for updates and resources from CHC.


  • Wash your hands often throughout the day for 20 seconds with soap and water
  • Stay home as much as possible, and especially if you are experiencing symptoms (fever, cough, shortness of breath)
  • Try not to touch your face, and especially your eyes, nose, or mouth
  • If you have to cough or sneeze, cough or sneeze into your elbow rather than your hand


See our full list of community, wellness, food, and education resources here.

Remember: The best way to stay healthy is to wash your hands, and avoid contact with people who are sick!
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